Howdy ! Anybody got any idea how long rockshox take to carry out warranty work ? The lads in the local bike shop said rockshox uk could take 2-3 weeks turnaround to carry out a full refurb on my Sids ? Im not moaning im just curious to see if this is the norm ?? Thanks !!
Rockshox warranty turnaround !!
Try the lads at bike addiction.ie, they may be able to help.
Is Alfie aka expert cycles . ie not a rock shocks agent?
I think he told me theres no such thing in Ireland but hes the best man to look at your Rockshox anyway..my experience with Fisher ( the UK rockshox warranters is mixed, sometimes good ,sometimes bad )
Call me old fashioned but i think it might be taking the p#ss to drop a bike with warranty issues into Alfie and expect him to fix it up when it was bought elsewhere !!! If it was out of warranty i would have had it down to Expert cycles in a flash ....
Thanks Richie .... U were spot on last week when u diagnosed the dodgy fork !!
haha I wasn't saying he'd do it under warranty but theres no better man to have a look at them and tell you what the schizzle is..
Originally posted by GARYRB5
View Post
Thanks Richie .... U were spot on last week when u diagnosed the dodgy fork !!

Thats what people love about ye !! Your not Big Headed 

hey..I love myself , why not
I'm having a great time in the company of great people who make me smile..
I'm having a great time in the company of great people who make me smile..dont be too optimistic about the warranty , in general warranty means fcuk off
Haha .... That sounds about right !! I hope they dont start acting the fool ....
i have sent a few warranties to Rockshocks via Fisher without any real problems..it took a few weeks to get a relacement maxle , I dont think theres much seriously wrong with your forks, Id say ask Alfie to have a look at them. If I'm wrong then send them back if I'm right you only miss them for a day or so , its a risk, you could lose your warranty by getting somebody other than the the official service agent to work on them. I would talk to Alfie for definite first though. It could be something really simple, my experience with ROckshox is that it usually is, unlike Fox ( which I prefer by the way ) if theres something wrong with them it can be catastrophic. Get advice from an Expert , jesus theres an unexpected pun. Don are you proud of me ?
I must check to see if they have already been sent off , if not il get them down to expert cycles to let Alfie check them out !! Good advice thanks ....
Good advice.........on this forum...........Jeasus its gone to shhite!!!!